Support

Help with 3dnavigate

For setup questions, storefront display issues, or app review requests, contact vrrrt! support.

support@vrrrt.app

Response window

Support requests are reviewed on business days.

Useful details

Include your Shopify store URL, theme name, where the cube is installed, and screenshots when possible.

Common fix

If the cube is not visible, confirm the 3dnavigate Cube app block is added and the theme is saved.